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Job Opening: Administrative Associate, Park West Location

This non-exempt position is intended to provide support to the Park West Office staff in the completion of administrative tasks including communication, correspondence, maintenance issues, site familiarity and other achievements related to meeting established goals of our members. This person will be the first contact with the end user, providing answers and helpful information to homeowners via multiple communication platforms.

Administrative Associate, Park West Office

Position Title:        Administrative Associate
Location:                Park West Office
Reports to:             Park West General Manager

Our Mission: To provide professional, trustworthy and consistent community association management services to homeowner’s associations throughout the Carolinas and beyond. Working in collaboration with each board of directors, our goal is to assure that every essential management component is functioning efficiently and effectively, while remaining flexible in addressing the unique needs of each community.

Essential Duties/Responsibilities:

  1. Provide complete clerical support for Portfolio Managers and ARB Coordinator
  2. Assist in the compilation of Board packets per Manager instructions
  3. Complete forms both as generic templates and for specific purposes
  4. General understanding of Tech programs: Jenark, SmartWebs and Park West Master website
  5. Understand the financial paper flow issues that support timely payments and reporting of Association utility bills and insurance payments
  6. Prepare New Owner Welcome packets as directed
  7. Document all customer correspondence for access by manager via SmartWebs
  8. Prepare Association monthly, Quarterly, Semi-Annual and or Annual Billings for Park West accounts
  9. Prepare Association mailings and “eblasts” with South Data with Manager direction and approval
  10. Update the Insurance Spread Sheet and keep insurance binders filed in SmartWebs
  11. Code checks for deposit and scanning into bank accounts.
  12. Mail: open and distribute to appropriate staff member
  13. Order office supplies and stamps
  14. Clubhouse /Summer Kitchen Coordinator: reservations, provide access code and complete walk through after rental.
  15. New homeowner processing into the amenity access portal and Park West Master website.

Job Requirements:

  1. 2-3 years of customer service, reception, administrative or related experience
  2. Some college preferred
  3. Excellent communication and human relations skills
  4. Ability to organize complex issues and complete follow up tasks efficiently
  5. Ability to keep Managers thoroughly informed regarding matters of interest in our client associations
  6. Above average computer competence including formatting templates and organizing specific and generic forms and utilizing multiple systems
  7. Ability to perform as a team member in the completion of a variety of administrative tasks aimed at keeping our Association clients informed in a timely and accurate manner
  8. Other duties as assigned by the Management Team

Benefits

Full benefit package, 401(k) package, paid time off

Applications

To apply for this position, please send a resume and cover letter to Kim Hurd at khurd@trustscs.com. No phone calls, please.

This job description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making effectiveness and compensation decisions.

Job Opening: On-site Community Manager, Upstate Location

A qualified candidate will ensure optimum performance of the property through personnel management, strategic planning, resident services and financial management. They will demonstrate the ability to provide outstanding customer service and leadership at the site level. The ideal candidate will have a strong desire to advance in the community association management industry and be interested in receiving one or more Community Associations Institute (CAI) credentials such as CMCA®, AMS®, PCAM®, or LSM®.

On-site Community Manager, Upstate Location

Position Title:        On-site Community Manager
Company Name:     Southern Community Services
Industry:                   Homeowners Association Management
Entry Level:              No
Location(s):              Upstate Communities
Min Education:        College degree
Min Experience:       3-5 years of large-scale community association management

Founded in 2000, Southern Community Services specializes in the management of more than 180 homeowner associations across the Carolinas and beyond, with a longstanding reputation as the leader in its industry. Staffed with accredited professionals who work diligently to accommodate the unique needs of each community, SCS provides turnkey solutions, state-of-the-art technology and decades of association management experience to boards, with senior-level involvement in every aspect of the business.

Job Requirements

Qualifications and skills for this position include but are not limited to:

  • College degree
  • Minimum 3-5 years in large scale community association management
  • CAI certifications (PCAM preferred)
  • Financial expertise that allows for management of $2 million budget
  • Superior knowledge of Microsoft Office
  • Project management expertise

Education/Experience

A college degree is required. We also require 3-5 years of successful experience in large scale community association management.

Benefits

Full benefit package, 401(k) package, paid time off

Applications

To apply for this position, please send a resume and cover letter to Mary Helen Settle at msettle@TrustSCS.com. No phone calls, please.

Job Opening: Senior Staff Accountant

Job Summary:  This non-exempt position performs as a key member of our financial team providing analysis of client financials. The Senior Staff Accountant has a designated client list and is fully responsible for the preparation and presentation of their clients monthly reporting. The role will partner with team members from other departments to drive continuous improvement across the Company. The right candidate must be able to work in a fast-paced environment, self-manage and demonstrate high energy and a positive attitude.

Department:  Columbia Corporate Office/Administrative Division

Reports to:  CFO

Essential Functions:

  1. Prepare, analyze, and compile summary of the Financial Reporting packages for designated client list while maintaining the highest quality, reliability and accuracy.
  2. Manage monthly closing process for designated client list including reconciliations and analysis of balance sheet accounts.
  3. Attend Board and Committee meetings as appropriate as a representative of the Southern Community Team providing positive, transparent communications.
  4. Complete daily bank reconciliation processing in rotation with other accounting staff
  5. Resolve reconciling bank items from both daily and monthly bank reconciliations.
  6. Coordinate with bank regarding secure transactions.
  7. Maintain and strengthen internal controls in compliance with financial operations and reporting.
  8. Update management on key issues and improve communications across functional areas.
  9. Utilize on-line operating systems (Strongroom, Paylease, Union Bank) as well as hosted operating systems (Jenark) essential for day-to-day tasks of operations staff.
  10. Provide guidance, training, and communications to Association Managers as well as Board and Committee Members to create a consistent, transparent financial picture.
  11. Protect the confidential nature of the work as appropriate.
  12. Stay informed of new trends and innovations in community management through professional organizations, such as CAI trade shows, seminars, webinars, etc.

Qualifications:

  1. Minimum of Bachelor’s degree, preferably in Accounting
  2. 3-5 years of accounting experience, preferably in general ledger accounting
  3. Strong oral and written communication skills
  4. Ability to organize complex issues and complete follow up tasks efficiently
  5. Ability to present financial summary to Boards and Committees in a concise manner
  6. Strong computer competence including formatting templates and uutilizing multiple systems
  7. Ability to perform as a team member in the completion of a variety of tasks aimed at keeping our Association clients informed in a timely and accurate manner

Applications

To apply for this position, please send a resume and cover letter to Melissa Morales at mmorales@trustscs.com. No phone calls, please.

Job Opening: Customer Service Representative

Our Customer Service Representative will be responsible for providing administrative support to ensure efficiency and accuracy in the Southern Community Services (SCS) office. While the job comes with a wide variety of tasks, this person will be the first contact with the end user, providing answers and helpful information to homeowners via multiple communication platforms.

This position comes with opportunities for personal growth and business development on a variety of levels. As a crucial member of the SCS team, the customer service representative will expand their knowledge of the industry while sharpening key skills associated with homeowner’s association management.

Position Title:          Customer Service Representative
Company Name:     Southern Community Services
Industry:                   Homeowners Association Management
Entry Level:              No
Location(s):              Various locations in South Carolina
Posted:                       Ongoing
Job Type:                   Full-Time
Job Duration:           Indefinite
Min Education:        Bachelor’s preferred
Min Experience:       2-3 years
Required Travel:      Limited
Salary:                        Based on experience

Founded in 2000, Southern Community Services specializes in the management of more than 180 homeowner associations across the Carolinas and beyond, with a longstanding reputation as the leader in its industry. Staffed with accredited professionals who work diligently to accommodate the unique needs of each community, SCS provides turnkey solutions, state-of-the-art technology and decades of association management experience to boards, with senior-level involvement in every aspect of the business.

Essential Duties/Responsibilities

  • Work with Community Manager to develop initial goals and priority issues
  • Monitor expenses of SCS
  • Work with Finance Committee to handle collections residents’ of fees and assessments
  • Answer all phone calls, emails and inquiries in a timely and efficient manner
  • Streamline inquiries to upper level management when necessary
  • Provide and compile information for newsletters and other community correspondence
  • Organize and schedule meetings
  • Protect the confidential nature of the work as appropriate
  • Stay informed of new trends and innovations in community management through professional organizations, such as CAI trade shows, seminars, webinars, etc.
  • Provide efficient and courteous service to visitors, residents, renters, guests and staff
  • Work with architectural department to ensure all requests are handled in a timely manner
  • Work with account manager on fees associated with homeowner violations
  • Support activities of committees by attending regular meetings
  • Communicate with vendors
  • Coordinate incoming and outgoing mail
  • Available to work occasional weekends and/or participate in evening meetings
  • Other duties as assigned

Job Requirements

Qualifications and skills for this position include but are not limited to:

  • 2-3 years of reception, administrative or related experience
  • Remarkable client interaction
  • Experience in working with computers
  • Effective oral and written communication skills
  • Working knowledge of Microsoft Office
  • Willingness to learn and work with new programs and technology
  • Ability to work independently and in a team environment
  • Self-starter and ability to multi-task
  • Professionalism
  • Technologically oriented
  • Strong organizational and time-management skills
  • Strategic planning capabilities

Education/Experience

While we prefer the candidate possess a Bachelor’s degree, it is not necessary. We do, however, require 2-3 years of successful experience in the administrative or related field.

Benefits

Full benefit package, 401(k) package, paid time off.

Applications

To apply for this position, please send a resume and cover letter to Mary Helen Settle at msettle@TrustSCS.com. No phone calls, please.